Your order is important to us! We make every effort to deliver your order in a timely manner.
Before you place your order, please read through the various delivery options displayed and pick the method that best suits your needs.
Questions? Send us a quick email to firstname.lastname@example.org and we’ll get you an answer promptly. Our Customer Service team is in the office Monday – Friday, 8:30 am to 5:00 pm EST.
Orders placed before 1 pm EST will be shipped out the next business day. We will try to do this with orders placed after 1 pm EST when possible – but most often they will be processed on the next business day.
Orders received on Fridays, after 1 pm EST, or over the weekend, will process and ship on the following Monday or if there is a holiday, the next business day.
We make every effort to ship FedEx 2-Day Air and FedEx Overnight requested orders the same business day we receive them. Orders should be received at Princeton Tec by 1 pm EST to ensure this service.
PLEASE NOTE: Saturday delivery is not available for FedEx 2-Day or Overnight shipments.
Economy: FedEx or USPS First Class Mail / 5-10 business day delivery
Ground: Priority Mail, US Postal Service / 3-4 business day delivery
Second Day: FedEx 2Day / Delivers 3rd business day—orders must be received by 1pm EST for same day shipping
Next Day: FedEx Next Day / Delivers next business day—orders must be received by 1pm EST for same day shipping
PLEASTE NOTE: Shipping and delivery times stated are business days and do not include weekends or holidays.
All products purchased from princetontec.com are delivered via an independent carrier not affiliated with nor controlled by princetontec.com. Title to products purchased on princetontec.com, as well as the risk of loss for such products, passes to you when princetontec.com delivers these items to the independent carrier.
If your order meets or exceeds the amount advertised on the website (before taxes and shipping and handling), you qualify for free shipping. Choose the Economy (free) delivery option at checkout.
This offer is valid for orders shipped to addresses in the United States, excluding Hawaii and Alaska.
The free shipping option is not valid for Pro Members, APO addresses or various discount codes.
Our goal is to ship all orders complete and on time. Occasionally we’ll have an unplanned backorder or an unlisted stock-out situation. In this situation we’ll contact you with a notification or offer of a comparable substitute product.